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Citrix Workspace App Online Plug-in error

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Table of Contents

Issue #

When Citrix Workspace is being launched the following message is shown and the app is blocked from launching:

Online Plug-in. Please wait while Windows configures the Online Plug-in

Cloud School Docs - image 5 - Citrix Workspace App Online Plug-in error

Resolution #

This is a known issue which happens in cases when the Citrix Workspace App client installation becomes corrupt for some reason.

You will need to fully uninstall and re-install the Citrix Workspace App client: https://www.citrix.com/downloads/workspace-app/. If this does not resolve the issue, you may also need to run a series of operating system and file system integrity checks, by running the chkdsk and sfc /scannow commands in Windows. Similar commands should be run in Linux or Mac, depending on your operating system version.

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